Privacy Policy

We only collect the information needed to process your orders and support you:

• Contact details — your name and phone number, used to create your account and confirm orders.
• Delivery details — the shipping address you provide at checkout for delivered orders.
• Order history — the items, prices and status of the orders you place.
• Enquiries — any message, phone or email you share through our contact form.

We use a password-free login. When you sign in, we send a one-time password (OTP) by SMS to your phone number to verify it is you. We do not store any password for your account.

Online payments are processed securely by our payment partner, Razorpay. Your card, UPI or bank details are entered on Razorpay's secure systems — we do not see or store your full card or banking information on our servers.

We use standard website cookies and analytics (such as Google Analytics) to understand how our store is used and to improve your experience. This helps us see which products are popular and where we can do better.

• To process, fulfil and deliver your orders.
• To contact you about your order or respond to your enquiries.
• To operate, secure and improve our website.

We do not sell or rent your personal information to third parties. We share details only with the partners required to run the store — for example our payment processor (Razorpay) and SMS provider — and only to the extent needed to serve you.

You can ask us about the information we hold, update your saved details from My Account, or request deletion of your account. To make a request, please contact us using the details below.

For any privacy questions or requests, get in touch.